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SUPPORT.LST
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┌──────────────────────────────────────────────┐
│ MOTOR CITY SOFTWARE │
│ ┌──────────────────────────────────────┐ │
│ │ JPDoor - Version 3.1 SE │ │
│ │ Copyright 1990 - 1992 │ │
│ │ ┌──────────┐ │ │
│ │ │\ │ │ │
│ │ │ \ │ │ │
│ │ │ \ P │ │ │
│ │ │ \ A │ │ │
│ │ │ │ S │ │ │
│ │ │ │ C │ │ │
│ │ 5.5 │ │ A │ 6.0 │ │
│ │ │ o│ L │ │ │
│ │ │ │ │ │ │
│ │ \ │──────┘ │ │
│ │ \ │ │ │
│ └──────────────\ │─────────────────────┘ │
│ The Ultimate \│ Door Writing Unit. │
└────────────────────┴─────────────────────────┘
SUPPORT POLICY
--------------
It is our opinion that no matter how well software is written, if
it is not supported, it is no good. At Motor City Software we think
we offer some of the best support available anywhere!
If you have ANY problems with this software package, or any of our
other packages, please contact us. I doubt you will find anyone who
will tell you that we didn't go out of our way to help them when
they needed it.
Rod Hancock is available on a full time basis to answer any questions
or help in any way possible. There is also a voice phone support line
available 9am to 5pm EST, Mon-Fri. The number is listed below.
You can also contact any of the support sites listed, and your messages
will be forwarded to Rod.
While registered users will have priority, we DO support unregistered
users as well. Afterall, we cannot expect you to register something
which you cannot get working on your system! So before you give up and
delete the file, please contact us!
Turnaround time on support issues is usually very quick, although
sometimes it takes a little longer to solve some problems.
Please take the time to register, as this is what funds our support
expenses, and sometimes they can be quite high. The more you support
us, the better we can support you.
╒═════════════════════════════════════════════════════════════════════════════╕
│░░░░░░ SUPPORT SYSTEMS ░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░░│
╘═════════════════════════════════════════════════════════════════════════════╛
Comments, suggestions and bug reports are welcome. If you have any,
you may call one of the Motor City Software Support Systems listed below,
and leave a message to the Sysop. If you're reporting a bug, please give
as much detail as possible about the problem you are having.
Motor City Software Support Systems
Sysop Name Location Phone Net Address
---------- -------- ----- -----------
Rod Hancock Oshawa, Ont. Can. (416) 579-6318 1:229/418
Jeff Wilson Bowmanville Ont Can. (416) 623-5148 1:229/414
Peter Kling Albany NY USA (518) 437-1267 1:267/169
Peter Janssens Venray Netherlands +31-4780-12428 2:512/1
Terry Harvey Burwood NSW Australia +61-2-7453500 3:712/704
Stan Hirschman Edina MN USA (612) 832-5127 1:282/40
Robert Williams Richardson TX USA (214) 480-8170 1:124/2221
Karen/Mark Maynor St. Mary's GA USA (912) 882-0755 1:3640/5
We also have a VOICE support line. If you have any problems which require
immediate help, feel free to call us.
Rod Hancock
Motor City Software
Oshawa Ontario Canada
(416) 579-3256 VOICE
9am-5pm EST Mon-Fri